Data Centre Operator - Cibitung
Job Descriptions
- In this function, you will be in charge to support activities in Data Centre area that are governed by the agreed Standard Operating Procedures. This position is challenged to provide an optimum service to the business through an accurate execution of given tasks at minimum human error and the ability to bring improvement in this area. Provide first level support in data center area to user’s request, problems encountered by users and any suggestions on troubleshooting.
Apart from the above duties, the incumbent will also be responsible to:
- Monitoring availability and performance of all platforms and other equipments and the infrastructure in Data Centre Room and Disaster Recovery Room as KPI
- Executing daily, weekly, monthly and yearly processes based on the most updated and agreed Standard Operating Procedures
- Maintaining documentation of Job sheet and any detail procedure that related to the DC operator jobs.
- Following up with Helpdesk & second level support for any problem that related to Production Environment that include application and IT Infrastructure to provide best service level to the business
- Assisting and monitoring error messages and other operator controls to ensure maximum availability and efficiency of system.
- Working with internal IT or third party to monitor and provide assistance on maintenance process of the equipments in Data Centre Room
- Assisting Infrastructure Service Specialist - Data Centre to improve processes in Data Centre area through various approved initiatives by management
- Be involved in proactive monitoring the servers and Telecommunication links, including first level problem determination.
- Able to work under shift, 7 X 24.
Requirements
Ideally, the successful candidates should have to following requirements:
- Holding a minimum of Bachelor degree (S1) preferably in Computer Engineering from recognized institution
- Having a minimum of 1 - 2 years as Data Centre Operator or system operator
- Core competencies required: Orientation to Excellence, Customer Orientation, Communication & Influencing, Problem Solving, and Collaboration
- Leadership competencies required: Planning & Executing
- Technical competencies required:
- Require a broad range of skills covering multi platform which primary focus in the System -I, UNIX and Win 2008 environment
- Basic skill for supporting Backup & Restore process
- Basic skills in other desktop tools and all common CCAI business applications
- System I fundamentals including system and application access, basic commands, and basic file and data management.
- Telecommunications fundamentals (including TCP/IP networking, modem, and network fundamentals)
- Familar with Infrastructure Monitoring tools.
- Excellent verbal and written communication skills either in Bahasa or English are a must.
Master Data Analyst SAP - Jakarta
Job Descriptions
- This position will primarily focus on Master Data Governance, Solutions Delivery, Performance Monitoring and Business Process improvement in Master Data Management through development and deployment of Company Master Data Standards and Protocols, Validation Rules, Scorecard, Business Exception Criteria and Administration procedure.
- The role of Master Data Analyst aimed to ensure that CCAI business across Indonesia is supplied with excellent quality of data which is critical to ensure continuity of its business and to enable management & decision makers to rely and make strategic and tactical business decisions based on this high quality data.
In your capacity as the Master Data Analyst, you will be in charge for the following chores:
- Design and implement Master Data Standards & Protocols, Standard Operating Procedure, User Guide, Service Level Agreement, Validation Rules and Business Processes across CCAI Organization. Ensure that the documents are up to date at all time.
- Provide visibility on issues, opportunities and performance to business through establishment of standard business exception reports and scorecard.
- Identify Business requirement and develop Master Data plans and solutions that add the highest value to the business.
- Partner with other functional groups to ensure the education and the discipline of having quality master file data at all time.
- Ensure sound and continuous improvement in the area of Master Data processes, procedures, systems and tools which enable business to generate more revenue, reduce cost, or improve its services to customer.
- Work with functional department to perform comprehensive regular analysis and compliance audit where appropriate to address master data issues and ensure integrity of master data.
- Deliver solution to every escalated problem from Helpdesk as the 2nd level application support and develop procedure or process to prevent problems from re-occurring.
Requirements
In charge for such a pivotal role, ideally, the incumbent would demonstrate the following qualifications:
- S1 Degree from well known university in master data management, information management, industrial engineering or other related areas with preferably 3 years or greater experience in working with master data management, business support or business applications in an IT department environment
- Have an excellent work management skills in establishing a course of action to accomplish specific goals, planning proper assignments of personnel and appropriate allocation of
- resources, taking action to monitor processes, tasks or activities, and keeping track of delegated tasks and assignments.
- Having good interest in master data management and business process designing, ability to operate and analyze Core CCAI business applications (BASIS, ORACLE, SAP, DataStream, Lotus Notes and PC Based Applications)
- Excellent communication skills in both verbal and written English and Bahasa Indonesia.
- Good organization and process orientation.
- Good common sense in understanding relevant business issues and the ability to stimulate
- Ability to assimilate and apply in timely manner new job information, accurately check the processes and result of a task.
- Be reliable person, proactive, open, honest and co-operative and demonstrating excellent capability in dealing with difficult customer and under pressure situation.
IT Information Security Specialist - Jakarta (National Office)
Job Descriptions
- Reporting to IT Information Security Manager, the successful candidate will support CCAI to establish
- IT security and controls in order to ensure that the entire IT system is operating at appropriate security level by assessing systems, controls and develop necessary mitigation strategy.
The incumbent would be exposed to the following challenges:
Information Security
- Monitor and Enhance IT security protocol and the appropriate controls are in place to ensure CCAI systems and information is protected. From time to time assist in the development of security protocols and control
- Monitor and enhance IT security system to ensure that the IT system is operating at the appropriate security level. From time to time assist in the development of security systems and control
- Monitor and enhance regulatory compliance controls to provide guidance for IT related areas
IT Security Audit
- Drive resources to complete the security audit review to ensure IT systems and solutions align company policy and appropriate regulations
IT Security Planning
- Plan and prioritize long-term and short-term IT security needs of the CCAI to align with the overall IT planning
Business Improvement
- Identify area for improvement, develop improvement program and monitor the implementation to increase process efficiency, cost effectiveness, or increase productivity
- Identify security exposures that and systems that could impact or reduce operating costs
IT Performance Monitoring
- Evaluate overall IT security posture in order to ensure security performance
Qualifications
In charge for the mentioned essential role, you would be expected to have the following qualifications:
- Having minimum bachelor degree from reputable university majoring in Computer Science or Electrical Engineering
- Possess minimum 3 - 5 years of SAP Security experience and exposure working experience in Information security area
Technical competencies:
- Working knowledge of:
*Infrastructure Security (Firewall, DMZ, IDS/IPS, Network Security, Server, Desktop, Laptop and Mobile)
*Application Security (Identity Management, Change Management, Website Security, etc)
*IT Security (DR, Pentest/VA, Role Segregation, Security Centric QA)
*Data Protection Security (Rules, Regulation, encryption, DLP)
*Have one or several valid Security certification: CISSP, CISA, CISM, CGEIT, etc
- Core Competencies required: Orientation to excellence, Customer Orientation, Communication & Influencing, Problem Solving, Collaboration
- Leadership Competencies required: Planning & Executing, Developing Others, Managing Performance, Financial Acumen, Decision Making
If you consider that you are the right candidate, please submit your comprehensive resume and recent photograph to (not more than 100 Kb) email addresses below. Only short listed candidate will be proceed.
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Author: Borneo08
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